All articles

Cashback Program

How do I qualify for the 20% cashback offer?

To activate your cashback, sign up using the pop-up on our website. After signing up, click the unique link sent via email or text to apply the 20% cashback to your order automatically. About 30 days after your order, you’ll receive another email wit

Why didn’t the cashback offer reduce the total of my order at checkout?

Our cashback program works a little differently than a traditional discount code. Instead of lowering your total upfront, your cashback reward is sent about 30 days after your purchase—as either a Rhino USA gift card or a prepaid Visa card you can us

Why do I have to wait 30 days before I receive my cashback?

To protect against fraud, cashback is issued after our return period ends. This ensures that cashback is only provided for completed, non-returned orders.

Is the cashback offer a one-time offer?

Yes, the cashback offer is a one-time deal. Any future purchases are not eligible for cashback.

How long does it take to get my bonus Rhino gift card?

Once you complete the cashback redemption, you’ll receive your Rhino USA bonus gift card shortly after the return window closes—typically within 30 days.

How do I use my bonus gift card?

Use it like store credit! Just enter the gift card code at checkout on your next Rhino USA order, using the same email you used for your original purchase.

How long does it take to get my Visa prepaid card?

If you select the Visa prepaid option, you’ll receive it by email after the 30-day return period ends. It’s delivered via a secure link.

Where can I use the Visa prepaid card?

Anywhere Visa is accepted—over 44 million merchants in 200+ countries.

Where do I find my Visa prepaid card details?

After selecting the Visa option, you’ll get an email with a secure link to access your card. Can’t find it? Contact [email protected].

Cashback

Our cashback program works a little differently than a traditional discount code. Instead of lowering your total upfront, your cashback reward is sent about 30 days after your purchase—as either a Rhino USA gift card or a prepaid Visa card you can us